Archive for the ‘Technology’ category

One Last Way to Find High Quality Wallpapers

April 14th, 2011

One Last Way to Find High Quality Wallpapers  PhotoIf you have ever wanted to ditch your computer’s plain looking background, there are plenty of options available online for you to download wallpapers.

Wallpapers are images of just about anything imaginable that can be used as the background on your computer screen. While wallpapers are a lot of fun and can add some personality to your desktop computer, they are often cheap looking and potentially dangerous. In this article, we’ll give you simple tips for finding high quality wallpapers for your desktop computer.

You are probably wondering how simple wallpapers could possibly be dangerous. Well, the fact is that many sites offer free wallpapers, but do not have the proper tools to fight against computer viruses. When people download these wallpapers to their desktop computer, they can have their whole system compromised by these nasty worms. So, how can you find high quality wallpapers for your desktop computer that won’t cause you trouble? Let’s take a closer look.

The first thing you should do to safeguard both yourself and your computer is install pop-up blockers and spam blockers. In addition, you should also install a reputable virus scan program (such as McAfee) that can alert you to any potential dangers before they infect your computer. The next thing to do is to only download wallpapers from sites that you know and trust. While the internet is a fun place to be, it is filled with a lot of garbage web sites that exist only to wreak havoc on people’s computer systems. If you are unfamiliar with a site, or immediately become bombarded with pop-up ads after visiting, it is best to try another wallpaper service.

Another tip in finding high quality wallpapers for your desktop computer is to download directly from your favorite fan sites. For example, say you are a huge sports fan or you absolutely love a TV show. By going to the official web site of your team or program, you will have a variety of wallpaper choices to select from. This is an advantage over other sites for many reasons. First, you are able to download exactly the image you want without searching all over the internet. Second, the wallpapers provided on these sites will be much better quality than those offered on free sites.

One last way to find high quality wallpapers is to pay for them. While this may sound outrageous to pay for something you can get for free (water anyone?), there are advantages to paying for a desktop wallpaper. Pay wallpapers are the absolute best quality – in both picture and selection. Another benefit to paying for wallpaper is that the site will probably have virus protection, meaning that you can download with confidence.

As you can see, finding high quality wallpapers for your desktop computer doesn’t have to be a hassle. Just be sure to use common sense and trusted providers, and you will be able to download many exciting wallpapers for your computer!

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Experience of Dealing with Technical Support

April 7th, 2011

Experience of Dealing with Technical Support PhotoMost people who work in an office environment, buy computer products, or have a computer at home have had the “fun” experience of dealing with technical support. It’s not always the easiest, or most pleasant, experience but hopefully this article will help you make the best of the situation the next time you call. Below you will find a list of things to keep in mind the next time your computer breaks down.

1.Stay calm – Don’t yell at the support person on the other end of the phone. He is there only to help and the more angry you are the less help you are going to get.

2.Get to the point – Ask your question or explain your situation right away. Don’t beat around the bush.

3.Don’t be arrogant – You are calling technical support because you need help. Don’t try and be a smart guy.

4.Call for yourself – Don’t call for a friend, relative, or coworker. It’s very difficult, for the person trying to help you, when you are repeating information that you got from someone else.

5.Stay at the computer – Make sure you are at the computer with the problem when you call. It’s hard for someone to help you through a problem if don’t have access to the computer.

6.Record the error – If you are calling about an error you saw, make sure you write it down. It’s hard for someone to help you if all you can say is “There was a box on my screen that had writing in it”.

7.Find out how many people are affected – The priority of your call can be greatly influenced by the amount of people it is affecting. If the problem is affecting a number of people it will probably be escalated to a higher level.

8.Be patient – By default, technical support usually has certain questions they are required to ask. These are not meant to make you angry, they help in the process of solving your problem.

9.Know what kind of support is offered – Ask around the office before calling to see what kind of support is offered. Not all technical support centers offer “How to” help. If your support group does not offer this type of support you may have to get a coworker to help.

10.*The Golden Rule*: Technical support is trying to help – The reason you called, in the first place, is because you needed help with something. Try not to make it difficult for the person on the other end to help you.

These tips aren’t just some random bunch of words I have put together. I am one of the people you get on the phone when you call technical support. I have been working in a Help Desk environment for almost two years and have heard almost every excuse, lie, and problem you can imagine. For me, it makes things much easier if the caller follows these simple rules. Technical support is made up of people too. Try and treat them as you would want to be treated and I guarantee your next experience will be much better.

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