Along with Evaluation and Management of Leadership Learning, this 8th competency is one of the most critical and complex in leadership development. Skilled use of this competency positively influences the leader’s ability to get the job done and keep the group together in all kinds of situations.
Consider the Task
What is the task? Legitimize it. What’s the real problem? How does it feel? What’s the best/worst/most probable result likely if we could solve this problem? Who has authority?
Let’s state them as a point of view; then set a plan based on those questions. Ready?
1. Analysis
* Why does it become a problem? (Basic question).
* Break it down into component parts.
* Force Field analysis (forces for sustaining the problem/forces against/restraining the problem).
* Generalize/exemplify.
* Ask the Expert.
2. Generate Alternatives
* Win/Win (consensus)
* Both/And
* Build up/synthesize
* Straw voting
* Negative voting
* Focus on Agreements
* Back off
3. Implementation
* Concurrent evaluation.
* Sharing leadership.
* Keeping group together.
* Getting the job done.
4. Evaluation Feedback.
* Strengths/Weaknesses.
* Improvements.
* Feed-forward.
Problem-solving on undergoing the plan includes:
* Using specified skills to identify the nature of a given situation or task.
* Alternative methods for determining the appropriate solution
* Applying guidelines for analyzing a task or problem in order to solve it.