In leadership, there are four major factors we should know:
Leader
A leader must have a sincere understanding of who he/she is, what he/she knows, and what he/she can do. However, if followers do not trust or lack confidence in their leader, then they will be uninspired. Note that it is the followers, not the leader who determines if a leader is successful. To be successful he/she has to convince his/her followers, not him/herself or his/her superiors and importance, that he/she is worthy of being followed.
Follower
Different people need different styles of leadership. For instance, a new hire requires more supervision than an experienced employee. Someone who is lack of motivation requires a different approach from the one with a high motivation. A leader must know his/her people well! The fundamental starting point is having a good understanding of human nature, such as, motivation, needs and emotions. A leader must come to know his/her employees’ be, know, and do attributes.
Communication
A leader establishes two-way communication, much of it is nonverbal. For example, when he/she “sets the example,” that communicates to his/her people that he/she would not ask them to perform anything that a leader would not be willing to do. What and how the leader communicates either builds or harms the relationship between his/her and his/her employees.
Situation
All situations are different. What a leader does in one situation will not always work on the other situation. The leader must use his/her judgment to decide the best action and leadership style needed for each situation. For example, the leader may need to confront an employee for inappropriate behavior, but if the confrontation is too late or too weak, too early or too harsh, then the results may